Privacy Policy
Last updated: September 2026
This policy explains how data is handled when you use the 55555VPN website, user panel, and cross-border network acceleration subscription service. Information related to accounts, payments, and route usage serves different purposes, which are described below.
Information We Collect and How We Use It
To use the service, create an account with a username and password; no email address is required. Account details help identify users, maintain login sessions, and let users view subscriptions and submit support tickets in the panel. Keep your login credentials secure. Include only information needed to resolve an issue in a ticket, and do not attach passwords or complete subscription links.
After a plan is activated, the system needs to retain orders, payment statuses, plan details, and data usage records to provide subscriptions, process renewals, verify charges, and respond to refund requests. The website may also measure page visits, referring pages, and browser categories to check that pages work properly, troubleshoot errors, and improve content. This site analytics data is not used to build a record of users' visits to international websites.
Connection Logs and Route Usage
55555VPN follows a no-logs policy: it does not record which websites users visit through its routes or retain per-connection logs that can be traced back to individual users. Operational status data needed to run routes and data usage records in an account are not browsing records. Usage data shows the subscription balance and helps enforce plan rules; it does not include a list of websites visited.
If a user submits a support ticket about a fault, screenshots, error messages, and issue descriptions provided in the ticket are used to investigate that specific problem. Users provide these materials voluntarily; this does not mean the service routinely retains connection logs. Before submitting, you can obscure personal information unrelated to the fault. After the issue is resolved, you can also request removal of related attachments through a support ticket.
Cookies and Local Storage
The website and user panel may use cookies or browser local storage to maintain login sessions, save interface preferences, and retain information needed to keep workflows running. For example, the selected language may remain in use when a page is reopened, and the panel can recognize the current session. Clearing this data may sign you out or reset your preferences to their defaults.
These browser storage items support site functionality and do not change the connection log practices described above. You can view or clear local data in your browser settings. If you want to keep managing your subscription after clearing it, you will need to log in again.
Payments
The service supports Alipay, WeChat Pay, and USDT. Once you select a payment method, the relevant third-party payment process handles payment confirmation. 55555VPN receives the transaction result needed to complete the order and provide the subscription; users are not asked to submit login credentials for third-party payment accounts on this website. Each payment provider's own privacy rules apply to the data it processes.
Order records must be matched with transaction results to check payment status, reconcile accounts, and process refund requests. The information returned to this website may vary by payment method. When resolving an order issue, the service uses only the information needed to verify that transaction.
Retention, Deletion, and Access
Account and subscription data are retained while the service is being provided. Order details may be retained after an account is no longer in use to reconcile transactions, resolve disputes, or meet applicable legal obligations. Once those needs have ended, the data will be deleted or anonymized. Site analytics are retained only as needed for operations and troubleshooting, and are not kept as route connection logs.
Log in to the user panel to view account and subscription details. To correct information, request account deletion, or ask how specific data is handled, submit a support ticket through the panel. After receiving a request, the service will verify account ownership and explain what can be deleted. Order details that must be retained by law will not be removed immediately in response to an account deletion request.
Policy Updates
This policy may be updated if service processes or applicable requirements change. The revised text will be published on this page, and the “Last updated” month at the beginning of the page will be changed. We recommend reviewing this page before submitting new account information or using a new payment process to understand the practices then in effect.
If you have questions about this policy, contact the service through a user panel support ticket. Specify the data or activity in question so the service can check the details and provide a clear response.